Flat 303 Lucky Mansions
856 Cheung Sha Wan Road
Cheung Sha Wan
The Administrative Officer
33 Kadoorie Avenue
I attended your exhibition Sound Systems
at the Fortune Hotel from
and found it informative and
interesting. Unfortunately, my enjoyment of the event was spoiled by a
number of organisational problems. I explain each of the problems below.
Firstly, I had difficulty in registering to
attend the event. You set up an on-line registration facility, but I found
the facility totally unworkable. Even after spending several wasted hours
trying to register in this way, the computer would not accept my
application. I eventually succeeded in registering by faxing you.
exhibition was held at one of Hong Kong's most prestigious hotels, but
frankly the venue was better suited to a medium-sized business conference
than to a large exhibition open by registration to the public. The lack of
space led to serious overcrowding in the venue, particularly at peak
visiting times (i.e. lunch times and early evening). On one or two occasions
I was also seriously concerned about the physical safety of attendees.
The final point I want to make concerns
product information. It is very enjoyable to see and test a range of
excellent sound systems, but it is also important to be able to take away
leaflets on interesting products, so that more research can be done before
deciding which system to buy. However, by the time I attended the exhibition
all the leaflets had been taken.
Could I please ask you to look into these
matters - not only on my behalf but also on behalf of other attendees, and
in fact on behalf of your company, too.
I look forward to hearing from you.