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This activity is to help you practise writing a letter of adjustment (a reply to
a letter of complaint).
Please fill in the following details:
e.g. Chan Tai Man
Your University Department:
e.g. Department of Philosophy
Click here >
You are the Activities Coordinator of the student society of your department. Read the following letter of
complaint, then follow the instructions below.
HK Polytechnic University
Complaint about Overcrowding
I am writing to complain about the number of people
from your student society using our holiday flat on
A neighbour complained that there were fifty people using the flat,
which exceeds the licensed capacity of the flat and breaches
the fire regulations.
We have received a warning letter from the relevant government
department about this case. We need to reply to them showing that we
have taken action to prevent further occurrences.
Please reply to this letter,
describing the reason for the overcrowding and undertaking not to
exceed the capacity of our accommodation in future.
I look forward to hearing from you.
Bill Jones (Mr)
Clear View Holiday Rentals
Encl: Government Letter
Write a reply to the above letter of complaint, using a word
Describe how twenty of your students intended to stay in
tents on the beach, but due to heavy rain and high winds they stayed in the
Apologise to Mr Jones, and promise not to exceed the capacity
of his accommodation in future.
When you have finished writing your letter, spell and grammar
Then copy and paste it into the box below, and press the 'Send' button to the bottom right of the box.
hits since 7 March 2006.
Last updated on:
Thursday, November 24, 2016.
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