Memo Headings

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Where am I?: HKPU > ELC > CILL > EIW > this page.

Aim:
This exercise will help you to practise making the organisation of memos clear and reader-friendly.

Guidelines:
There are 2 types of headings you can use in a memo:

The names of sections; e.g. Introduction, Background, Conclusion, Recommendations
A summary of the contents of the paragraph; e.g. Problem, Solution, Advantages, Disadvantages, Cost

Instructions:
Read the memo below and fill in the headings, then press the 'Check Answer' button:

CONTACT COMPUTER GRAPHICS

MEMORANDUM

To:
From:
Date:
Subject:

S M Chan, General Manager
Samantha Ng, Office Manager

Purchase of a Microwave Oven

1.
At the monthly staff meeting on , you requested information about the possible purchase of a microwave oven. I would now like to present these details.

2.
Since the move to the new office in Kowloon Bay, staff have difficulty in finding a nearby place to buy lunch.

3.
Providing a microwave oven in the pantry would enable staff to bring in their own lunchboxes and reheat their food. Also, staff members are less likely to return to work late after lunch.

4.
A survey found that staff would like to use the microwave oven.

5.
Details of suitable models are given below:

Brand Model Price

Philip
Sharpe

Sonny
M903
R-3R29

6145 X
$2,800
$2,600

$2,400

6.
If this meets with your approval, we would appreciate it if you could authorise up to $3,000 for the purchase of the microwave oven.

Samantha Ng

Answer (Your answers do not have to be exactly the same as the ones given below, but should be an appropriate summary of the content of the paragraph.)

CONTACT COMPUTER GRAPHICS

MEMORANDUM

To
From
Date
Subject

:
:
:
:

S M Chan, General Manager
Samantha Ng, Office Manager

PURCHASE OF MICROWAVE OVEN

1. Suggested answers: Introduction / Purpose
Your answer:
At the monthly staff meeting on , you requested information about the possible purchase of a microwave oven. I would now like to present these details.

2. Suggested answers: Background / Problem
Your answer:
Since the move to the new office in Kowloon Bay, staff have difficulty in finding a nearby place to buy lunch.

3. Suggested answers: Advantages / Rationale / Reasons
Your answer:
Providing a microwave oven in the pantry would enable staff to bring in their own lunchboxes and reheat their food. Also, staff members are less likely to return to work late after lunch.

4. Suggested answer: Staff Opinion
Your answer:
A survey found that staff would like to use the microwave oven.

5. Suggested answers: Costs / Comparative Costs / Cost Comparison
Your answer:
Details of suitable models are given below:

Brand Model Price

Philip
Sharpe

Sonny
M903
R-3R29

6145 X
$2,800
$2,600

$2,400

6. Suggested answers: Request / Authorisation / Action / Action Requested
Your answer:
If this meets with your approval, we would appreciate it if you could authorise up to $3,000 for the purchase of the microwave oven.

Samantha Ng

Your score is:

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