Unit
Task
Audio-visual Materials
2
9
Introducing your company - Content
9
Introducing your company - Language
10
Introducing your company - Content
10
Introducing your company - Language
12
Introducing your new product or service - Content
12
Introducing your new product or service - Part 1
12
Introducing your new product or service - Part 2
 
13
Handling questions - Part 1 (a-c)
13
Handling questions - Part 1 (d-f)
 
13
Handling questions - Part 2 (a-c)
13
Handling questions - Part 2 (d-f)
3
4
Agenda (Items 1-7)
6
The Meeting
 
7
Clip 1: Starting a meeting
Clip 2: Agreeing
Clip 3: Clarifying
Clip 4: Disagreeing
Clip 5: Interrupting
Clip 6: Ending a meeting
8-9
The Negotiation
 
15
The minutes

 

 

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