Acknowledging receipt of an enquiry/request
- Thank you for your letter of regarding / concerning / in connection with
- I refer to your enquiry about / relating to
- I have received your letter of requesting information about
Explaining action taken as a consequence of the enquiry
- I have (reviewed our available stock)
- We held a meeting on 21 January to discuss possible solutions.
- I have checked/looked into/investigated (the possible approaches)
Making suggestions / justifying recommendations / pointing out pros and cons / hedging
- The best choice would be since
- I highly recommend as / due to the fact that
- would probably be more suitable because
- seems to suit you better although
- Perhaps you should choose even though
- I suggest that you (should) choose
- I recommend this item since
- In view of the fact that , I would strongly recommend as
Apologising and rejecting proposals
- While I appreciate your firms need for this information, I regret that
- It will not be possible to for legal reasons. We are bound to
- Your proposal is of interest to us, and we have had consultations about it.
- However, we feel that it will not be in our interests to for reasons of (privacy).
- We are concerned that
Stipulating action requested or to be taken
- We shall arrange for by at the latest.
- I shall see to it that
- Our company will arrange for
Establishing goodwill and suggesting contact
- I hope this suggestion/information will be useful to you.
- I hope this information will prove useful to you.
- I hope that this information will help you to make decisions on your order.
- I look forward to hearing from you.
- I look forward to receiving your confirmation of
- I look forward to doing business with your company in the future
- Please feel free to contact me again if you have any further queries on
- Do contact me on 27615432 if you need further information.
- Please do not hesitate to contact me on 27615432 if I can be of further assistance.
This task is for you to practise matching the types of sentence you need in adjustment letters with suitable sentences.
Match the items in the boxes on the left with the items on the right:
hits since .
If you have any suggestions or questions, please e-mail us at .