On this page:  EIW Internet Materials (Job Applications, Letters, Memos and E-mails; Reports) | EIW-related Proficiency Materials | Other EIW Resources | CILL EIW Materials Lists
Where am I?: HKPU > ELC > CILL > this page.

EIW Internet Materials

Accessing the Workplace:

• EIW Assignment 1 Preparation Checklist - a checklist of things to do and materials to use before the assignment
• The Job-seeking Process - listen and put the steps in the right order
• On-line Job Application Letter Writer - fill in the boxes and this program will write your letter for you.
• Job application letters prepositions and collocations in a Grammar Aliens game (Internet Explorer only).  
• Job application letter checklist
• On-line C.V. / Resume Writer - fill in the boxes and this program will write your resume for you.
• Job Advert Writer - a program that writes job adverts for you - fill in the boxes and choose from the options to write a job advertisement
• Job Interview Questions Quiz - quiz with questions, advice and feedback on good and bad interview answers.
• Job interview simulation - practice interviews in an animation
• Panel Discussion - example phrases and an ordering activity
• Company Profile Form - EIW groups should fill this in to give to job applicants
• Interview Panel Checklist - print this out and use it during the interview to record details of the applicants
• Interview Advice - how to answer interview questions: gives content ideas but not the English you need. (external site).
• Job Application Knowledge Game
• List of Materials in CILL for Job Applications
• The Use of Prepositions in Job Applications

Business Letters, Memos and E-mails

• Memos
• How to write memos
• Memo Guidelines - a common style for how to write memos, and an activity.
• Organisation of Memos - how to use headings to make the organisation of a memo clearer. This exercise also looks at ways to persuade your reader to do the action you want.
• Formality in Memos - shows the right language to use for a formal memo of resignation
• Memo Headings - making the organisation of your memos more reader-friendly
• Memo writing scenario and practice task - read the interactive office scenario, then write a memo and submit it. The computer will give you feedback on your memo.

• E-mail
• How to write e-mail
• Language to Show Status - shows the right language to use to show a boss-to-worker or worker-to-boss relationship

• Letters
• Arranging a Meeting: reading comprehension exercise on a letter arranging a meeting. This exercise illustrates the format and layout of a modern business letter. 
• Sales letters: an explanation and an exercise.
• Enquiry letters:
  • Enquiry letters - describes the content, language and organisation of letters of enquiry. Includes an exercise.
  • Enquiry letter replies - describes the content and language of letters of enquiry, with example letters. Includes an exercise.
  • Reply to Enquiry Practice Task - follow the instructions to write a reply to a letter of enquiry, send it in, and the computer will comment on your writing.
• Complaint letters:
• How to write complaint letters - describes the content, language and organisation of letters of complaint, and includes examples and an exercise.
• The grammar of complain / complaint
• Letter of complaint practice task -  type in your letter and the computer will analyse it for you, and give you some feedback.
• Adjustment letters:
• How to write adjustment letters - includes the stages of dealing with complaints, some useful expressions, some example letters, and an exercise.
• Adjustment Letter Constructor - build a letter of adjustment by selecting the right phrases.
• Letter of Adjustment (Reply to a Letter of Complaint) correction exercise.
• Positive Tone in Adjustment Letters
• Adjustment letter practice task - type in your letter and the computer will analyse it for you, and give you some feedback.
• Adjustment letter scenario and practice task - go through the interactive office scenario, then write your letter of adjustment and submit it. The computer will give you feedback.
• Job application letters:
• Job Application Letter Writer - fill in the boxes and this program will write your letter for you.
• Reference Letter Writer - fill in the boxes and the computer will give you a correctly-formatted reference letter.
    

• Others
• Subject Headings - how to write correct subject headings
• Instructions - using web-based forms to save time and money
• List of Materials in CILL for Memos and Letters

Report Writing

• Questionnaire design and administration - ordering the different stages

• Common errors in questionnaires

EIW Proficiency Materials:

• Collocations 1 - adjectives that collocate with: display, apologies, funds, judgement, estimate, investigation, compensation, achievement, interest, incident, offer and news.
• Collocations 2 - verbs that collocate with: arrangements, communication, instructions, a memo, procedures, damage, evidence, an image, the facts, the grounds for..., apologies and our deepest concerns.
• Idioms for the Workplace - Explanation and Examples, Exercise 1, Exercise 2.
• Important or Importance? Explanation and exercise on which word to use.
• 'Lack' or 'Lack of'? - an explanation and an exercise.
• Problem Words: outlook/appearance; message/massage; course/programme; equipment/facilities; economy/economics; commercial/commercials; personal/personnel; aspiration/inspiration; complemetary/complimentary; & prizes/prices.
• Satisfaction - choosing between 'satisfy', 'satisfied', 'satisfying' and 'satisfactory', etc.
• Staff or Staffs? Using the right part of speech of staff.
• Subject-verb agreement - an explanation and an exercise.
• Verbs of Knowledge and Opinion - this exercise is to help you to avoid common confusions between the uses of the verbs know, learn, understand, think and believe.
• Workplace Idioms - Explanation and Examples, Exercise 1, Exercise 2.

Other EIW Resources

Speaking practice - For job interviews, socialising, discussion and negotiations practice in small groups with a teacher, come to CILL and join SAP.

Writing practice - For practice and feedback on memos, letters and reports, done in small groups with a teacher, come to CILL and join SAP, or go to the WAP.

CILL EIW Materials Lists:

These lists show selected materials in CILL for studying these topics:

If you have any suggestions or questions, please e-mail us at .